Reviews, Comments, Suggestions and Complaints from our recent guests
From our recent guests
Just got word back from my clients, who went on the Santorini/Mykonos tour.
They had a wonderful time and said it was one of the best vacations they have had.
They did mention the hotel on Santorini was a little small, but the view more than made up for it.
I will have no problem recommending your company to future clients and have told the other agents in our office to consider
using your services. Thank You, yours
Cruise & Vacation Consultant
My husband, my sister, and I recently visited many different sites within the country and are so pleased to say that every connection, accommodation, and guided tour came off without a single hitch.
Everything worked well and was on time.
Our trip involved a lot of arrangements–from late night airport pickups, to days filled with touring and cruises, hotel arrangements, drivers and private tour guides, and meals. And, if we had any questions or concerns we just called or emailed and everything was quickly handled.
We would love to do it all over again!!!
Katie and Max Emrick
Thanks so much for dinner last night it was great
Following are some comments about the trip some of which you’ve already heard
All the connections and transfers were on time
The Greece tour was by far the best. The guides were very good, hotels except for the one in Santorini (tiny room, isolated, poor hosts) were OK,the tours were all right except for the large group size in Athens
Larry and Sylvia
I am just sending you this email to thank you all for the great tour we had! Our driver Thassos was awesome, great driver, a good person and he also taught us so much about Greece and the touristic places we had been to! Alsos house was also a great hotel, very comfortable in a great and calm location!
Went to Istanbul and Athens in May had Chevy took us all over and treated us like family. It was such a enjoyable time. Got to see all the sights and he took us other places we would have not seen. He is so nice and his staff. One of the best trips we ever took. Can’t wait to plan another trip through him.
Marilyn and Ronnie Epstein
Dear Mr Noratli , My name is Meena Bhuvaneswar . I am not sure if you remember us as the Indian couple who booked with you for tours to Greece, Turkey and Spain. We still recall how well you took care of us , including helping us meet our son in-law,s relatives in Istanbul.
I would like to ask for your advice on behalf of my sister who also came to Greece with us .
She will be joining a party of friends who will be visiting Istanbul some time in December . She will be there for part of the visit and wants to stay in a hotel near their non hotel accommodation .
The address there is Osman Bey izzet pasa sokak dilek and is near the metro station .
She is trying to see which would be the best hotel close(walking distance preferably ) to this place, that would be safe for her to stay ., since she will be travelling alone .
I would sincerely appreciate any input from you .
Thanks a lot
. Regards , meena Bhuvaneswar
We have arrived safely home. The flight home went according to schedule, unlike the 5 hour delay we experienced going out. Overall, we are very satisfied with the package you provided. The people in Greece and Rome were outstanding. Having basically private guides/drivers in Athens and Rome was a pleasant surprise and the people were outstanding. The Santorini tour/boat ride was just right. The morning group tour in Venice was small, only 7 people and we really enjoyed it. Having the morning end with a gondola ride was perfect. The afternoon part was a lot of walking up and down steps, and probably too much history. Having the afternoon off would have been a better choice for us. The hotels were all very nice. We really liked the locations of the hotels in Athens, Santorini and Venice. With our early departure from Athens, 5:00 am, the hotel even arranged for us to have some breakfast which was a plus. I would not have picked a location so close to the train station in Rome, but it worked out fine.
The next time we use you, and I would recommend you to others, I would like a local contact name and phone number for each of the locations.
I should have requested that in the beginning. I had one for the first location in Athens but not the rest. We discussed the refunds for the unanticipated taxes in Rome and Venice, the charge for bags on Aegean Airlines, and the water taxi we needed to get when our contact did not meet us at the train station in Venice. I have receipts for everything except for the bags on the Aegean Airlines flights from Athens to Santorini, and from Santorini to Rome, which I had to do over the phone. Let me know what you need. Thanks again. Bob
Hello Chevy I just wanted to tell you that the guy for Santorini was just
excellent a wonderful very personally had a very very good time with him and
I’ll be happy to recommend your company to anyone thank you again
Franklin & Bernice
This trip was fantastic. Since booking I had not been able to find any review of “Encounter Greece” tours, however I discovered that despite the lack of reviews the trip was really well planned and executed.
The guide, Christina, took great care of us and was really informative. I appreciated her great organization skills that had everything in control without giving a feeling of babysitting.
Tour/ sights / information.. was amazing – what an incredible country, heritage and culture. Being in a mini bus as a small group enabled such a lot of information to be passed and gained with each day building on the prior days. We didn’t just visit sites we saw, learn t and felt what life was like, Christina brought the places to life and gave an incredible insight to this amazing country.
If you are going to Greece don’t pass up the opportunity to take this tour!
Auckland Region, New Zealand
My wife and I recently visited Greece for 11 days. All arrangements were made for the two of us by Chevy Noratli with Encounter Tours and it made our trip so much easier. From the minute we exited the airport in Athens until we returned at the end of our trip, every taxi driver and tour van met us on time and delivered us to our next destination, exactly as planned. Chevy chose a wonderful variety of sites for us to visit both on the mainland and in the islands. Tour guides were excellent and the accommodations were very good. We also took a trip to Turkey with Encounter Tours a couple of years ago and it was fabulous. I would recommend Encounter Tours to anyone and look forward to more tours with them in the future. Bill & Karen
We just got back from Athens and would like to thank you for arranging our tour so efficiently. It has been a pleasure dealing with you and we are very impressed by the quick responses to all our enquiries . We really enjoyed all the tours, especially the private tour in Rhodes and the Delphi tour. Both guides were extremely knowledgeable and gave us a fascinating overview of Greek history and mythology. Thanks to Hetty for arranging all the transfers so well. We never had to wait for the pickup.
I thought you would like our feedback about the hotels.
The Rhodes Mediterranean , of course was the best, with the added benefit of the waterfront location. The Jason Prime hotel was very good with great service and very helpful staff. It was also very convenient for shopping etc.
On the islands, Petasos Town was quite good, though some rooms had a very small bathroom. However, the lady in charge was extremely nice and capable
The Hotel Anemomylos in Santorini was beautiful with its bowered restaurant and warm staff, but the only flaw was that the rooms with the great balcony view The staff was extremely helpful, though. We had a lovely sunset view in Oia and enjoyed the half day tour of the caldera and hot springs, Thanks again for giving us such an enjoyable experience of Greece. As you had mentioned, we did leave with a piece of Greece in our hearts!
Dear Mr. Noratli & Staff at Encounter Tours – – – – We have a fabulous trip!!!!!!!! Your partner made sure that all the details worked out and even the weather cooperated for us. Thanks a million!!!!!!!
M Hamilton / Long View Washington
Just dropping you a line to say thank you very much for your help in organizing our trip. Everything was fantastic and we had the time of our lives! We would quite happily return and feel we have found a secret place that no one else knows about, here in Australia ! I will happily recommend your company to anyone who asks and look forward to booking with you again
Jessica and Tony Crook / Sydney Australia
Just wanted to let you know that I had a wonderful time on my tour . Yanni was an amazing guide. I was little apprehensive for going on a organized tour. I was quite surprised how much I enjoyed having a guide and everything that was ready for us on each place we went. Now I don’t think I would have felt that way about any tour. Yanni was just so much fun to be with!!! He is so knowledgeable and accommodating and easy going. He and all of your representatives took very good care of us and that made our trip amazingly wonderful. I’m sure you are aware of all this but I thought I would give you the feedback any ways!
San Jose CA.
To All of the Staff at Encounter tours and its representatives
“Once again, I had an amazing experience! I’m definitely hooked! And, I am fortunate to have traveled with a great group of people.” -Wellington NZ
I had a wonderful time and learned a lot from the tour guides all throughout the country, Not only were they knowledgeable in ancient history, they consistently positioned us in excellent locations where we can take great pictures, I definitely would go on another tour with Encounter tours, if the opportunity presents itself. Staff and their representatives were friendly and always willing to answer any questions we had. Peter John Hughes _____________________________________________________________________________
We would all like to thank you for the holiday of a lifetime. We had an absolutely wonderful time & I greatly appreciate all of your assistance in making our arrangements. See you next summer Sarah Dawson
“This has been my best vacation ever! I’ve had a lot of fun and I’ve learned a lot! Thank you so much for a great week! Hopefully I can come back next year! Thanks again!”K. Walker,
“Great experience to share with my grand daughter. The group was fun to be around.”
hot air balloon ride was awesome, highlight of the tour. I’m satisfied!”
Los Angeles, CA
“Indeed, the trip of a lifetime. Encouraging, informative, educational, fun – and most of all – exciting! Thanks heaps to Encounter Tours ! I’ll be back for sure!”
“I had a great time with a great group of people.”
– Jim, Clayton, AZ
“We have always wanted to see Greece, but we didn’t want to go either by ourselves or with a large tour group. When a friend from Denver told us about Encounter LLC, we had a look at their website and spoke with Mr. Noratli manager of the company. Shortly thereafter, we joined 13 other adventurers and headed off to Istanbul to join 14 day tour organized by Encounter tours and its representatives. The Culture, history shown to us by the guides made our trip to Greece a wonderful experience.
Would definitely go again !
M. Andersen Houston, TX
To our recent guests used our services;
We at Encounter Greece Tours hope that you had a wonderful travel experience filled with many memories and adventures.
As we are a family business, it is extremely important for us to make sure our guests had a pleasant and satisfactory experience without any issues that spoiled your time.
If you have a moment we would be very grateful to hear about your experience. Please give any feedback, recommendations, and complaints.
We always want to make sure that we do our best to be a company that you would want to use again and recommend to your friends and loved ones.
Thank you so much again for letting us be part of your holiday and I hope to hear from you soon!
From everyone working at Encounter tours travel agency